Daily routines
Support with self-care, household tasks, meals, reminders and practical daily needs.
For participants and families
A clearer way to ask for support.
You can use the referral form to share what support you are looking for. A team member can then contact you to discuss your needs and guide you through next steps.
Daily support
Respectful help for everyday routines.
What you can ask about.
Getting out
Support with community access, social activities, appointments, shopping and transport.
Next steps
The team can review your state, location, goals, funding and support needs before confirming fit.
How the referral pathway works.
- 1
Submit the referral form with participant, plan, goal and support details.
- 2
If the form feels difficult, call 0417 465 872 and the team can help complete it with you over the phone.
- 3
The team reviews preferences, goals, location and worker fit before confirming the next steps.
Choice and control
Support should feel like the right fit.
The team can use your preferences, goals and feedback to help shape the support match.
Worker preferences
Preferences are considered during intake, and worker bios or profiles may be shared before meet-and-greets or regular shifts.
Changing support
If a worker does not feel like the right fit, honest feedback is welcomed so the team can look for a better match.
Changing goals
Support needs can change. Monthly goal-setting reviews help keep care plans aligned with NDIS and personal goals.
Not sure what to choose?
You do not need perfect wording. Share what you are looking for and the team can help with the next step.